Accreditation continues to set the highest standard”
Dr Lanzer’s Cosmetic Day Hospital received accreditation.
Dr Lanzer’s Cosmetic Day Hospital has been accredited for both his Operating Theatres and his Cosmetic Consulting Practice and is ISO 9001 certified. This is an Internationally recognized Safety and Standard of Excellence approval awarded to Dr Lanzer. “This involves the careful management of every aspect of service at every level within the organization to deliver world class care”.
It’s a requirement for the Commonwealth legislation that a facility be certified” to be able to claim from health insurance funds. Dr Lanzer theaters are certified and his consulting practice has received equivalent recognition.
The Department of Health is responsible for the regulation of Private Hospitals and Day Procedure Centres under the Health Services Act 1988 and the Health Services (Private Hospitals and Day Procedure Centres) Regulations 2002. This legislation mandates the minimum requirements for the quality and safety of care delivered to patients in private hospitals and day procedure centres.
Accreditation is a tool to measure ongoing practice and business development as well as providing enhanced patient care, increased professional satisfaction and risk management.
Dr Lanzer’s focus is on areas that are essential to improving the safety and quality of care for patients. The Standards provide an explicit statement of the expected level of safety and quality of heath care to be provided to patients and provide a means for assessing an organisations performance.
A few Standards include:
• Governance for Safety and Quality in Health Service Organisations, which provides the framework for Health Service Organisations as they implement safe systems
• Healthcare Associated Infection, which describes the standard expected to prevent infection of patients within the healthcare system and to manage infections effectively when they occur to minimise their consequences
• Medication Safety, which describes the standard expected to ensure clinicians prescribe, dispense and administer appropriate and safe medication to informed patients
More about ISO
The ISO 9001:2008 Quality standard is perhaps the most well known quality standard in the world, and is recognized around the globe (in 161 countries).
ISO 9001 is the internationally recognised standard for the quality management of businesses.
It applies to the processes that create and control the products and services an organisation supplies.
It prescribes systematic control of activities to ensure that the needs and expectations of customers are met.
Benefits of ISO Quality Management System
• Facilitate compliance to healthcare quality certifications, accreditation standards and regulatory requirements
• Development of “Best practice” hospital-wide processes, with reference to supporting documentation
• Focuses on Patient Care, Satisfaction, and Safety
• Focus on patient and provider needs and expectations
• Proactively prevent problems from occurring
• Define key interfaces between processes, departments and staff
• Maximize customer satisfaction
• Ensures conformance to and effectiveness of documented processes
• Strengthen customer/community confidence and relationships
• Systemic breakdowns are recognized and addressed
• Improve employees’ understanding of roles & responsibilities within the healthcare quality management system
• Reduce errors associated with ”hand-offs”
• Streamline work flow and maximize resource utilization
Why seek certification to ISO 9001?
Registration to ISO 9001 by an accredited certification body shows committed to quality, customers, and a willingness to work towards improving efficiency.
aISO and the ISO 9001 management system are recognized internationally as an assurance of quality and reliability in organizations and businesses.
An ISO 9001 certificate enhances company image in the eyes of customers, employees alike.
Focus on Customer Service.
Part of the ISO 9001 management system, is a standardization for customer service and the way customer requirements are met. Methods for measuring and tracking customer satisfaction are also part of the ISO 9001 system.
Internal Audits
The ISO 9001 system also includes regular internal audits, to identify any nonconformity in procedures or documentation. These internal audits can catch small errors in processes or procedures. Regular internal audits can also reduce disruptions from outside customer audits.
What makes ISO unique is that it relies on the individual organization to establish, document, implement and maintain a quality management system and continually improve its effectiveness. ISO assists the organization in designing and ensuring its documented processes are effective.